Is Scenic Bridal Things Website Secure?
Yes our website is 100% secure, we utilized a protected by Shopify’s Shared SSL
Do I have to register to place an order?
How is the quality of your product?
With our select vendors we strive to offer a quality products with affordable pricing. We also value your feedback. Feel free to contact us at firstname.lastname@example.org with questions or concerns.
Are your dresses authentic?
Yes, our dresses are authentic. We work directly with the Manufacturers to provide quality products.
What forms of payments do you accept?
Afterpay, Shop Pay, Visa, Mastercard, American Express, Discover, Diners Club or Paypal.
When using Shop Pay or Afterpay please read below.
Afterpay: Buy now and pay it in 4 interest-free installments over 6 weeks.
Shop Pay: Our Shop Pay Installment option offer more ways to pay. Now you can pay over time with Shop Pay and choose the plan that’s best for you. Shop Pay is powered and serviced by Affirm.
Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.
If you finance your purchase with Affirm, your first payment is due approximately 2 weeks after your purchase is finalized. Please note that due to extended delivery times, your payment(s) may be due before you receive your purchase.
Do you accept digital payments?
Yes we accept Apple Pay, Google Pay & Meta Pay
Can I checkout via Paypal?
Yes you can checkout via Paypal and you do not need to have a Paypal account to do so.
Do Scenic Bridal Things gift cards expire?
Yes, gift cards expire 1 year after they are issued. For example if your gift card is issued 12/31/2023 it will expire 12/31/2024.
If I am placing a large order do I need to contact Scenic Bridal Things prior to placing the order?
We ask that you email us at email@example.com or call us at 864-626-6484 to check availability.
I didn't receive an order confirmation or shipping confirmation email what should I do?
We are sorry that you did not receive confirmation of your order. It's possible it could have gone to your junk email folder, please email us at firstname.lastname@example.org or call us 864-626-6484 and we can verify your order was placed and resend you an email confirmation.
How can I check the status of my order?
Once your order is shipped, your confirmation email will update to show a shipped status and we will include your tracking number if applicable. You will also receive a separate email with any tracking information once your order ships out. Generally orders will ship out the same business day Monday-Friday when placed before 2 pm EST.
CHANGING AN ORDER
How do I change/cancel my order or edit my address after my order had been placed?
Due to our efforts to ensure that you receive your order as quickly as possible, once an order is submitted it is usually not possible to change/cancel it. Please call us immediately at 864-626-6484 during our Customer Service hours of Monday - Friday 9am-4pm EST. We cannot cancel or change orders by email.
The item(s) I bought are now on sale, can I get a price adjustment?
Promotion/Coupons Codes must be used during checkout and are not retroactive.
If items are no longer on your website will you restock it?
What method of shipping do you use?
Our products are shipped via USPS, UPS or Fedex
What if my package is lost or stolen?
Scenic Bridal Things is not liable for lost or stolen packages.
- We recommend contacting the shipping carrier as soon as your package states delivered and you're not able to locate it to file a missing package claim
How much does shipping cost?
U.S. Shipping to all 50 states. Standard shipping fees are based on your order's value:
Standard Domestic Rates
Order Value Rates
$0.00 - $24.99 $3
$25.00 - $49.99 $5
$50.00 - $124.99 $7
$125.00 - $149.99 $9
Email us at email@example.com for International rates.
For more information click the link below:
What are your hours? Monday - Friday 9:00AM - 4:00PM EST
How do I contact Scenic Bridal Things?
1. You may reach us by chat on our website (blue button in the left-hand corner).
2. By sending a text message or leaving a voicemail at 864-626-6484.
3. By emailing us at firstname.lastname@example.org
Do you have physical stores?
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